Compensation: €90,000.00 - €120,000.00 + bonus

Provide technical pre-sales support to the sales teams, business partners, and end-users for Home Networks devices and solutions (Video/Broadband CPE/SW products). Through coordinated efforts with sales, participates in the sales and customer relationship management process by providing technical expertise to meet assigned revenue and sales objectives.

Duties & Responsibilities

Primary Contact/Style of Contact

  • Provide technical support for pre-sales and develop customer solutions.

Primary Job Focus

  • Develop technical solutions and provide specific technical information upon request.
  • Build strong relationship with customers counterpart.
  • Customer demos

Job Accountabilities

  • Work with sales and marketing to provide pre-sales application engineering support in order to provide additional value to customers. This will include traveling to customer facilities with sales and marketing personnel when additional technical expertise is required.
  • Act as liaison between EMEA customers and the BU (PLM, PMO, Engineering)
  • Technical hands-on work by setting up and configuring demo's/POC at customer sites or marketing events and supporting the customer during the evaluation.

Role in the Sales Process

  • Indirect

SKILLS REQUIRED

Include demonstrated competencies and physical, mental, & interpersonal skills.

  • Must have technical skills:

‑   Excellent understanding of Video and BB CPE architecture, distribution architecture

‑     Video streaming technologies and codecs including ABR DASH/HLS, MPEG, DVB, multicast/unicast video over IP.

‑   Home Access systems and physical media requirements, including xPON (Fiber), DOCSIS, 4G/5G FWA and in-home wireless applications.

‑   Home Gateways for GPON/XGSPON, DOCSIS and FWA and understanding of Home Wireless solutions.

‑   IP protocol, IPv6, routing protocols, QoS, WiFi standards and Bluetooth.

‑   Good understanding of the Linux architecture.

‑   Embedded systems SW desired e.g.: Linux, Android TV, RDK, OpenWRT.

  • Must have demonstrated non-technical skills

‑   Excellent written and oral skills and must possess excellent presentation and hands-on demonstration skills suitable for both large and small audiences.

‑   Excellent interpersonal and communication skills

‑   Capable or learning on the job quickly.

‑   Results focused and be able to work in a dynamic environment in which they will often be called upon to communicate with cross-functional and cross-cultural teams.

  • Good to have technical skills:

‑   Google Android, RDK-V, RDK-B architecture, evolution and roadmap

‑   Understanding of satellite video distribution

‑   Understanding remote management protocols (TR-069 and BBF standards) and open software solutions for home environments. Such as prpl, openWRT.

‑   Understanding of modern cloud SW architectures including containerization.

Excellent understanding of Video and BB CPE architecture, distribution architecture, Video streaming technologies and codecs including ABR DASH/HLS, MPEG, DVB, multicast/unicast video over IP.

Home Access systems and physical media requirements, including xPON (Fiber), DOCSIS, 4G/5G FWA and in-home wireless applications

Home Gateways for GPON/XGSPON, DOCSIS and FWA and understanding of Home Wireless solutions.

Excellent client relationship management

Excellent interpersonal and communication skills. French is a prerequisite